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We gladly accept returns within 14 days of receipt, for unopened products in their original packaging. Return shipping is the responsibility of the customer and we cannot refund the original shipping cost. Before you ship the return back to us, please note the following: 

1. Item(s) must be returned in unused condition in their original packaging. Please include the order number
2. Make sure to ship the contents in a sturdy box (not a padded mailer or paper envelope), as damaged returns cannot be accepted.
3. Please use a shipping service that offers tracking numbers
4. Once shipped, please email us your tracking number, shipment details, and order number to support@sophistiplate.com
5. You may ship the returned item(s) to us at ATTN: Sophistiplate Returns. 790 Atlanta South Parkway, Suite 100. College Park, GA 30349
6. Return shipping cost is the responsibility of the buyer. Please allow up to 2 weeks for your refund to be processed after the merchandise is received.